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Icon has done a terrific job of renovating our lake house. The project was to completely gut and re-build a 40 year old house, which included re-purposing a useless garage into living space and building a new garage. Their process integrated an architect in the initial planning process, a designer who helped in selection of colors, materials and cabinets, and the construction manager, Mike Fess, who is Icon’s renovation guy.

Mike obtained all the necessary zoning and building permits, and he went the extra mile in helping us obtain a needed variance. He found all of the subcontractors, paid close attention to their work, and really sweated the details. Mike’s communication with us was excellent. We were sometimes on the phone 2 or 3 times a day as detail decisions, problems and opportunities arose. A couple of major design changes that popped up in the middle of the project were handled flawlessly. The end result is exactly what we envisioned, a beautiful updated home in the country. The only small glitch was that the communication process on kitchen cabinets broke down and we initially wound up with some incorrect shelves. But Icon remedied that to our satisfaction. Overall we are very satisfied.